27 November 2017

Local charity benefits from Midas award winner

A Devon-based charity has received a donation of £500 from The Midas Group, one of the UK’s largest privately owned construction and property service providers.

Shekinah, a charity that provides support for people affected by issues such as homelessness, drug and/or alcohol misuse or mental ill health, was nominated by Michelle Cole, Group Community Engagement Manager for Midas Group, as the perfect candidate to receive the donation.

Michelle was given the opportunity to recommend a charity when she was presented with a company award, The Murdo Mace Award for Industry Leading Customer Service, for her outstanding contribution to customer service.

The scheme is part of a wider commitment by Midas to working with local communities and a company-wide vision to provide industry-leading levels of customer service to its clients.

Michelle said: “Customer service runs through everything we do at Midas and everyone working here has the opportunity to nominate someone in the company who has delivered outstanding customer service every quarter, with two quarterly winners receiving an annual award. The two overall winners for the year are chosen and are announced at the annual Midas roadshow, which I was fortunate enough to win.

“I chose Shekinah as my nominated charity. I have worked closely with them as part of my role with Midas and I have built a relationship with them over five years. The charity works with people in need of bespoke support and does some amazing work in Plymouth and Torbay.”

Soo Brizell, Head of Strategic Partnerships and Contracts at Shekinah, said: “Shekinah and its employability programme has had the support of Midas Group and Michelle for a number of years. We consider her an ambassador, as she passionately supports Shekinah’s work in supporting people out of homelessness and into employment and a more healthy and sustainable lifestyle.

“Midas and Michelle have an excellent understanding of the business and the wider social benefits of supporting Shekinah’s clients into employment and it is with considerable thanks that we accepted this generous donation. It was used to fund an employment network for our clients and a number of CSCS (Construction Skills Certification Scheme) cards for those individuals who had gained a level 1 qualification in construction and were actively looking for work in the industry.”

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